# Fetch rebuffer time metrics for an account (Available from version 2.0) This operation returns the rebuffer time for all the live streams and videos within the account related to the JSON web token used for API authentication. Endpoint: GET /analytics/qoe/rebuffer_time/account Version: v2.0 ## Query parameters: - `from` (string, required) The start of the range of time you want to view. Specify YYYY-DD-MMT HH:MM:SSZ where HH is a 24-hour clock in UTC. The range queried is rounded to the nearest second. Example: 2024-03-14T10:31:54.486Z - `to` (string, required) The end of the range of time you want to view. Specify YYYY-DD-MMT HH:MM:SSZ where HH is a 24-hour clock in UTC. The range queried is rounded to the nearest second. Example: 2024-03-14T10:31:54.486Z - `include` (string) The trend data you want returned in the response. Valid value is trend. Example: trend - `devices` (string) Specify the devices you want the returned data to reflect. If you don't specify a device, the returned data includes all the playback devices. If you want to specify multiple devices, send a comma-separated list of the devices you need the returned data to reflect. Example: Desktop enum: "Desktop" "Anonymized" "Mobile" "Tablet" "Watch" "Phone" "AugmentedReality" "VirtualReality" "EReader" "SetTopBox" "TV" "GameConsole" "HandheldGameConsole" "HomeAppliance" "Voice" "Car" "Cloud" "Robot" "RobotMobile" "RobotImitator" "Hacker" "Unknown" "Unclassified" "SmartDisplay" - `time_zone` (string) Specify the time zone you want the returned data to reflect. Click to expand for the full list of valid values | Locations | Wowza Video time_zone value | |---|---| | International Date Line West | Etc/GMT+12 | | Midway Island | Pacific/Midway | | American Samoa | Pacific/Pago_Pago | | Hawaii | Pacific/Honolulu | | Alaska | America/Juneau | | Pacific Time (US & Canada) | America/Los_Angeles | | Tijuana | America/Tijuana | | Mountain Time (US & Canada) | America/Denver | | Arizona | America/Phoenix | | Chihuahua | America/Chihuahua | | Mazatlan | America/Mazatlan | | Central Time (US & Canada) | America/Chicago | | Saskatchewan | America/Regina | | Guadalajara | America/Mexico_City | | Mexico City | America/Mexico_City | | Monterrey | America/Monterrey | | Central America | America/Guatemala | | Eastern Time (US & Canada) | America/New_York | | Indiana (East) | America/Indiana/Indianapolis | | Bogota | America/Bogota | | Lima | America/Lima | | Quito | America/Lima | | Atlantic Time (Canada) | America/Halifax | | Caracas | America/Caracas | | La Paz | America/La_Paz | | Santiago | America/Santiago | | Newfoundland | America/St_Johns | | Brasilia | America/Sao_Paulo | | Buenos Aires | America/Argentina/Buenos_Aires | | Montevideo | America/Montevideo | | Georgetown | America/Guyana | | Puerto Rico | America/Puerto_Rico | | Greenland | America/Godthab | | Mid-Atlantic | Atlantic/South_Georgia | | Azores | Atlantic/Azores | | Cape Verde Is. | Atlantic/Cape_Verde | | Dublin | Europe/Dublin | | Edinburgh | Europe/London | | Lisbon | Europe/Lisbon | | London | Europe/London | | Casablanca | Africa/Casablanca | | Monrovia | Africa/Monrovia | | UTC | Etc/UTC | | Belgrade | Europe/Belgrade | | Bratislava | Europe/Bratislava | | Budapest | Europe/Budapest | | Ljubljana | Europe/Ljubljana | | Prague | Europe/Prague | | Sarajevo | Europe/Sarajevo | | Skopje | Europe/Skopje | | Warsaw | Europe/Warsaw | | Zagreb | Europe/Zagreb | | Brussels | Europe/Brussels | | Copenhagen | Europe/Copenhagen | | Madrid | Europe/Madrid | | Paris | Europe/Paris | | Amsterdam | Europe/Amsterdam | | Berlin | Europe/Berlin | | Bern | Europe/Zurich | | Zurich | Europe/Zurich | | Rome | Europe/Rome | | Stockholm | Europe/Stockholm | | Vienna | Europe/Vienna | | West Central Africa | Africa/Algiers | | Bucharest | Europe/Bucharest | | Cairo | Africa/Cairo | | Helsinki | Europe/Helsinki | | Kyiv | Europe/Kiev | | Riga | Europe/Riga | | Sofia | Europe/Sofia | | Tallinn | Europe/Tallinn | | Vilnius | Europe/Vilnius | | Athens | Europe/Athens | | Istanbul | Europe/Istanbul | | Minsk | Europe/Minsk | | Jerusalem | Asia/Jerusalem | | Harare | Africa/Harare | | Pretoria | Africa/Johannesburg | | Kaliningrad | Europe/Kaliningrad | | Moscow | Europe/Moscow | | St. Petersburg | Europe/Moscow | | Volgograd | Europe/Volgograd | | Samara | Europe/Samara | | Kuwait | Asia/Kuwait | | Riyadh | Asia/Riyadh | | Nairobi | Africa/Nairobi | | Baghdad | Asia/Baghdad | | Tehran | Asia/Tehran | | Abu Dhabi | Asia/Muscat | | Muscat | Asia/Muscat | | Baku | Asia/Baku | | Tbilisi | Asia/Tbilisi | | Yerevan | Asia/Yerevan | | Kabul | Asia/Kabul | | Ekaterinburg | Asia/Yekaterinburg | | Islamabad | Asia/Karachi | | Karachi | Asia/Karachi | | Tashkent | Asia/Tashkent | | Chennai | Asia/Kolkata | | Kolkata | Asia/Kolkata | | Mumbai | Asia/Kolkata | | New Delhi | Asia/Kolkata | | Kathmandu | Asia/Kathmandu | | Astana | Asia/Dhaka | | Dhaka | Asia/Dhaka | | Sri Jayawardenepura | Asia/Colombo | | Almaty | Asia/Almaty | | Novosibirsk | Asia/Novosibirsk | | Rangoon | Asia/Rangoon | | Bangkok | Asia/Bangkok | | Hanoi | Asia/Bangkok | | Jakarta | Asia/Jakarta | | Krasnoyarsk | Asia/Krasnoyarsk | | Beijing | Asia/Shanghai | | Chongqing | Asia/Chongqing | | Hong Kong | Asia/Hong_Kong | | Urumqi | Asia/Urumqi | | Kuala Lumpur | Asia/Kuala_Lumpur | | Singapore | Asia/Singapore | | Taipei | Asia/Taipei | | Perth | Australia/Perth | | Irkutsk | Asia/Irkutsk | | Ulaanbaatar | Asia/Ulaanbaatar | | Seoul | Asia/Seoul | | Osaka | Asia/Tokyo | | Sapporo | Asia/Tokyo | | Tokyo | Asia/Tokyo | | Yakutsk | Asia/Yakutsk | | Darwin | Australia/Darwin | | Adelaide | Australia/Adelaide | | Canberra | Australia/Melbourne | | Melbourne | Australia/Melbourne | | Sydney | Australia/Sydney | | Brisbane | Australia/Brisbane | | Hobart | Australia/Hobart | | Vladivostok | Asia/Vladivostok | | Guam | Pacific/Guam | | Port Moresby | Pacific/Port_Moresby | | Magadan | Asia/Magadan | | Srednekolymsk | Asia/Srednekolymsk | | Solomon Is. | Pacific/Guadalcanal | | New Caledonia | Pacific/Noumea | | Fiji | Pacific/Fiji | | Kamchatka | Asia/Kamchatka | | Marshall Is. | Pacific/Majuro | | Auckland | Pacific/Auckland | | Wellington | Pacific/Auckland | | Nuku'alofa | Pacific/Tongatapu | | Tokelau Is. | Pacific/Fakaofo | | Chatham Is. | Pacific/Chatham | | Samoa | Pacific/Apia | Default: Etc/UTC Example: America/New_York ## Response 200 fields (application/json): - `account` (object) Example: {"rebuffer_time":165.99156363636365,"time_zone":"Etc/UTC","trend":[{"average":"0.0,","sampled_at":"2024-09-08T00:00:00+00:00"},{"average":"165.99156363636365,","sampled_at":"2024-09-11T00:00:00+00:00"},{"average":"0.0,","sampled_at":"2024-09-13T00:00:00+00:00"}]} - `account.rebuffer_time` (integer) The average time, in seconds, that the video pauses to rebuffer during one hour of playback. Example: 165.99156363636365 - `account.time_zone` (string) The time zone in which the data is returned. The default time zone in which the data is returned is Etc/UTC. Example: "Etc/UTC" - `account.trend` (object) An array of rebuffer time trend data. The granularity of sampled data changes based on the from and to query values you use: 0 minutes to 8 hours - Samples returned per minute 8 hours, 1 second to 24 hours - Samples returned per hour 24 hours, 1 second to 175 days - Samples returned per day 175 days to 14 years - Samples returned per month 14 years or greater - Samples returned per year Example: [{"average":"0.0,","sampled_at":"2024-09-08T00:00:00+00:00"},{"average":"165.99156363636365,","sampled_at":"2024-09-11T00:00:00+00:00"},{"average":"0.0,","sampled_at":"2024-09-13T00:00:00+00:00"}] - `account.trend.average` (integer) The average time, in seconds, that the video pauses to rebuffer during one hour of playback. - `account.trend.sampled_at` (string) The date and time the trend data was sampled. - `account.limits` (object) The time frame represented in the response. - `account.limits.from` (string) The start of the range of time represented in the response. - `account.limits.to` (string) The end of the range of time represented in the response. ## Response 401 fields (application/json): - `meta` (object, required) - `meta.status` (integer) - `meta.code` (string) - `meta.title` (string) - `meta.message` (string) - `meta.description` (string) - `meta.links` (array) ## Response 403 fields (application/json): - `meta` (object, required) - `meta.status` (integer) - `meta.code` (string) - `meta.title` (string) - `meta.message` (string) - `meta.description` (string) - `meta.links` (array) ## Response 404 fields (application/json): - `meta` (object, required) - `meta.status` (integer) - `meta.code` (string) - `meta.title` (string) - `meta.message` (string) - `meta.description` (string) - `meta.links` (array) ## Response 410 fields (application/json): - `meta` (object, required) - `meta.status` (integer) - `meta.code` (string) - `meta.title` (string) - `meta.message` (string) - `meta.description` (string) - `meta.links` (array) ## Response 422 fields (application/json): - `meta` (object, required) - `meta.status` (integer) - `meta.code` (string) - `meta.title` (string) - `meta.message` (string) - `meta.description` (string) - `meta.links` (array)